E-learning on new and improved working practices
Need
Our client is an organisation in the transport industry who has produced new working practices in order to remedy serious shortcomings in measures and information for passengers in the event of a disruption of traffic.
Solution
We produced a course, which, in addition to describing the new working practices, includes animated scenarios with imaginary but realistic situations in which disruptions have a major effect on fictitious passengers. We highlight the problems and consequences from the perspective of several passengers in order to increase understanding among the course’s target group about the consequences of different ways of responding, so that participants can better understand their role in the process and the importance of acting accordingly.
E-learning on operations and systems
Need
Our client is a large organisation with operations spanning the entire country. A need was identified to train personnel in a certain professional role – in a uniform manner – on how these operations work and how to use the system support in different situations. Personnel in this role had previously been trained at a regional level, which resulted in variations in knowledge levels.
Solution
The training is rich in content with screen recordings from the system in which a voiceover explains and instructs how to use system support at different stages. Each section ends with interactive exercises to ensure that the course participants have absorbed the material.
E-learning on labour law for employers
Need
Our client is an employers’ organisation that runs a comprehensive legal telephone support service for its members for matters concerning labour law. In order to help the support service with routine matters, an e-learning program on basic labour law for employers or employer representatives was produced, so that support service experts could devote their working day to more complicated cases.
Solution
In workshops together with the client’s experts, we developed an e-learning script with eleven different modules about basic labour law – employment with and without a collective agreement, co-determination in the workplace, types of leave, and terminating a work contract.
The training is designed to work as just-in-time support, which can be used in situations where employers need to refresh their knowledge.
The course was installed in CleverLMS.
Sustainable driving through e-learning
Need
Our client has several hundred sales representatives who, combined, drive multiple times around the earth each year. As a part of their environment and sustainability work the client wanted to educate their sales representatives in sustainable driving. The standard courses that are available on the market were too general for our client.
Solution
In close collaboration with the client’s project group we developed a 25-minute e-learning course directed towards the sales representatives. The course is rhetorically constructed and explains step-by-step why sustainable driving is important and what each person can do in practice to drive more sustainably. The course consists of a mixture of film, animation, interactive exercises and fact sections.
Increased safety for construction workers through e-learning
Need
People who work in the construction business are exposed to several work environment risks. Our client wanted to develop a course with the purpose of increasing the construction workers’ knowledge and understanding of safety and work environment risks.
Solution
In collaboration with the client and subject matter experts from the construction business we developed a script for a 45-minute e-learning course directed towards the construction workers. The course includes a mixture of filmed interviews, fact sections and interactive exercises among other things. Our client uses CleverLMS for distribution and follow-ups.
Introduction for new co-workers through e-learning
Need
Our client – one of Sweden’s leading wholesalers and suppliers to restaurants – was in need of a clear, effective and engaging introduction for new co-workers. The course would increase the co-workers’ understanding of the company’s business, clients, organization, vision and core values.
Solution
In close collaboration with the client’s project group we developed an e-learning course consisting of film, animation, facts and interactive exercises. The course takes about 40 minutes to complete, and ensures that new co-workers get a good start at their new job.
E-learning on occupational safety and health
Need
Our client – a company conducting unique and at times hazardous activities – was in need of an e-learning course on occupational health and safety. The aim of the course was to increase the risk awareness among the staff, so that all employees would be able to carry out their work in a safe and secure manner.
Solution
In cooperation with the customer, we developed a one hour e-learning course which in a factual and pedagogical way covers topics such as work environment, routines, risk assessments, serious events, privacy, stress and health. At regular intervals, text and film are mixed with questions where the employees can check that they are keeping up with the course contents.
Safety in Railway Tunnels
Need
The Swedish Transport Administration needed a general introductory course to provide a variety of target groups – their own employees, the emergency service, the police and railway companies among others – with basic information about the railway tunnels Hallandsåstunneln, Citytunneln and Citybanan.
Solution
Together with the client, we developed a 30 minute e-learning course, where text and images are interspersed with film, animations and interactive elements. The main focus is on tunnel risks and safety, as well as on presenting what different agents do in different situations. Among other things, you get to meet representatives of the different target groups, giving tips on how to contribute to safety.
E-learning on social work environment
Need
On the last of March 2016, new work environment provisions regarding organizational and social work environment took effect. Within the hotel and restaurant industry there was a great need for a clarifying course that explains what all the staff and management need to do to meet the requirements of the law. Emphasis was to be put on victimization and sexual harassment.
Solution
A large number of phone interviews with co-workers, team leaders and managers in different parts of the industry gave us a good understanding of the issues in the industry’s social work environment. In workshops with the client, Prevent, and the different parties of the industry, we subsequently developed the course, which consists of dramatized films, interviews, animations and interactive exercises.
Training of resellers
Need
Our client has a need to train thousands of resellers who are spread across the country. The need for training is broad, and, among other things, it involves routines and rules regarding the sales process – but also product knowledge.
Solution
Together with several different client workgroups, we developed a number of e-learning courses aimed at different target groups and with varying content. In the courses there are major features of dramatized films, animations and interactive exercises. The client hires us to run the courses. Administration and follow-ups are conducted via CleverLMS.
E-learning for Salesclerks
Need
A client in the retail sector needed a web-based course that would give all employees a good knowledge of the company's vision, business mission, core values and sales philosophy. The course should also show the employees how to translate this knowledge into practice, when interacting with customers. Furthermore, the course should comprise a quiz, where the employees could compete with each other. The course had to be made available in both Swedish, German and Finnish.
Solution
Based on the client's input, we created an inviting and inspiring e-learning course with many interactive features and practical tips. In order to make all employees feel represented, we filmed interviews with co-workers from both Sweden, Germany and Finland. We also developed an easy-going quiz with specific questions for each country, and the entire course was translated into all three languages.
E-learning on Secrecy and Public Access to Information
Need
On behalf of the Swedish Foreign Service, our client, the Swedish Government Offices, needed an e-learning course on how to handle records in order for the agency to accurately and efficiently follow the principle of public access to official records.
Solution
In cooperation with the customer's subject matter experts, we developed a manuscript, produced adequate graphics and delivered the course in the technical format required by the customer. The course addresses all types of records as well as procedures for registering and deciding when secrecy shall apply, and ends with a number of interactive case studies, where the course participants have to apply their newly acquired knowledge.
Web-based Introduction
Need
The staff at Sweden's recycling centers must have a broad knowledge of, among other things, sorting , recycling, customer service and safety at work. The recycling industry organization assigned us the task of producing a web-based introductory course on these subjects.
Solution
In cooperation with industry subject matter experts, we produced a one-hour e-learning course, using a mix of films, animations and interactive exercises to engage the target group. Here is a trailer on the course.
E-course on Scheduling
Need
Prior to the launch of a new system for scheduling consultants, our client needed to train their consultant managers that are based all over the country. In order to secure a successful launch, CleverLearning was engaged to develop an e-learning course.
Solution
At CleverLearning, we familiarised ourselves with the new system and wrote a script for the course, which thereafter was reviewed by the customer's system experts. Then we produced a step-by-step course that in a plain and explicit way explains how consultant managers are to perform different work tasks in the system.
E-learning on Sustainability
Need
Our client is an international organization that wants to educate people all around the world on the matter of sustainability – what sustainability is, why it is so important and what we can do to accomplish it. Since the target group is very diverse and geographically spread, it is important to develop a course that works in different environments and in different cultural contexts.
Solution
Together with the client's subject matter experts, we developed a web-based course which in an accessible and engaging way introduces the concept of sustainable development and presents different ways to achieve the goal. Hard facts are mixed with animations, interactive exercises and inspiring examples. The course was delivered in English and Swedish – and is prepared for translation into any language wanted.
Environmental E-learning
Need
Our client wants to develop a course to improve the environmental and sustainability knowledge of all its co-workers – thousands of people. The course should increase their understanding of how nature works, inform them on the current situation on Earth, raise awareness of how lifestyle choices affect the environment, and show what environmental measures their organization has already taken and is planning to take.
Solution
In cooperation with the client, we created two separate e-learning courses – one for all co-workers and one for all managers. The course for all co-workers is a 90-minute basic course which consists of a mix of films, animations, facts, and interactive elements. The managers' course is a 30-minute course which serves as an introduction to how to work with environmental and sustainability issues within the organization.
Introductory Course for New Employees
Need
Our client is a growing company in an expanding market sector. They need to be able to assure the quality as well as efficiency of the introduction of new employees.
Solution
In cooperation with the client's project team, we produced a 40-minute introductory course. The course covers, among other things, the company's business mission, values, customers and work procedures. The new employees are also introduced to colleagues from different parts of the organization, who tell them about their specific work tasks and their views on the company.
Safety Course for Contractors
Need
In many workplaces, a good knowledge of risks, routines and regulations is essential for work to be performed in a safe way. Our client hires many contractors to work in hazardous environments, and therefore needs to be able to provide efficient and quality-assured training regarding safety issues.
Solution
We developed a 45-minute safety course in English and Swedish, where risks, regulations and routines that everybody in the workplace must be familiar with and follow are explained in a clear and easily understandable manner. The knowledge of the contractors is tested through different types of interactive exercises along the way. The course is distributed and monitored via CleverLMS.
Conceptual Training within the Field of Care
Need
Our client needed to communicate one of its concepts to all its co-workers within the healthcare area. The course contents had to be broad, but at the same time customed to fit the different target groups of the client.
Solution
In cooperation with a client project group, we created a 20-minute e-learning course where we mixed interactive exercises with film sequences and questions to reflect upon. Users can go through their result on the final exam either on their own or together in groups.
E-learning on Document and Case Handling System
Need
Our client has introduced a new document and case handling system, based on SharePoint. Now a basic training course for all administrators needs to be developed, in order to make the staff feel comfortable with the new system.
Solution
We developed a wide-ranging introductory course, covering the client's rules on how to handle documents and cases, as well as how to practically execute different work tasks in the system. The course contents is presented in many different ways – e.g. through animated film, text, illustrations, interactive exercises, videos and screen recordings.
Recast of Teacher-Led Instruction Course into E-learning
Need
Our client is an association in need of recasting an existing teacher-led introductory course on its main areas into an e-learning course, thus making it available to the elected association representatives around the country.
Solution
In collaboration with experts from the association, we revised the existing material and drafted a new basis to work from. We analysed the educational need, defined the educational goals and adapted the course to better fit the target group. The end result was a web-based 90-minute instruction course, with a filmed actor who guides the user through facts, exercises and film sequences.
Blended Learning as Introduction for Project Managers
Need
Our customer wanted to be able to offer new project managers a role-specific introductory course. We were hired to carry out a prestudy to examine the best set-up. What would suit the client best: an e-learning course, a teacher-led course or a mix of both?
Solution
The prestudy gave at hand that so-called blended learning best matched the needs of the customer. Thus we produced a two-hour e-learning preparation course, covering all facts, but also delivered material and a teacher tutorial for a teacher-led day of training, focusing on reflection, discussion, exchange of experiences and networking.
E-learning on Client's Intranet
Need
Our client needs to be able to publish news on the intranet, and wants to ensure that all users have a notion of how intranet panes and functions are to be used.
Solution
We quickly developed an educational course on the intranet for our client. It consists of an animated film, alternated with system screen recordings. Animated sequences of the system views, arranged after the most common work tasks, show users directly how to handle and navigate the system.
E-learning on Client's Management System
Need
Our client uses a management system that, among other things, describes processes and work procedures. All employees have to be familiar with the management system and know how it can facilitate their everyday work.
Solution
In cooperation with the staff in charge of the management system, we developed a 20 minute e-learning course. The management system and its processes are presented through comprehensive animations. Furthermore, the course contains screen recordings that show the users how to use the management system tools on the intranet.
Safety Course for Road Contractors
Need
Our client is in need of a repetition course for contractors working at the client´s complex road facilities. Every third year, everyone who is to work at the facilities has to rehearse basic rules of conduct and safety rules, in order to gain access to the areas. Since the contractors are geographically scattered, and may need to be able to take the course at different points in time, e-learning was chosen as educational form.
Solution
We developed an e-learning course which basically works as a repetition of the teacher-led course. It consists of several parts: one introductory module which is mandatory for all users, and several standalone modules – one for each road facility – which the user can choose to go through, depending on the access level needed. Every module comprises numerous interactive exercises, in order for the user to check his knowledge.
Work environment - manager and employees
Need
Our client requested a training program to highlight the company's work environment issues within the organization. They wanted this information removed from the intranet and placed in the e-learning course, in order to make it more accessible and easy to find. They wished for the program to have a basic part directed at all employees, and a more comprehensive part turning primarily to managers.
Solution
We developed an e-learning course pointing out occupational health and safety rights and obligations, both on a personal level and in collaboration with workplace colleagues. In the part directed at managers, we stressed the importance of responsibility allocation and staged a manager scenario. We alternated exercises with theory sections and films from company operations. The training was concluded with a knowledge test.
E-learning with accompanying mobile app
Need
Our client, a large governmental agency, needs to provide their employees with first aid training. The program must be available individually from home, at work, under the guidance of teachers â and also via mobile phone.
Solution
We developed both an e-learning course for use on computers and an app for mobile devices. The course contains a lot of videos, animations and interactive exercises. The mobile app is, in terms of navigation and presentation, suited for mobile learning. It can be used as a supplement, a form of just in time-support, as well as a data bank, a tool for revision and deepening of knowledge.
E-learning on workplace threats and violence
Need
Our client – Prevent – had, along with Visita, HRF and Unionen, acknowledged a need among employees in the hospitality industry: the ability to handle unsafe situations involving threats and violence in the workplace. They simply needed a more in-depth and specific version of their previous course, www.battrevardag.nu, which focused on work environment in general.
Solution
We developed an e-learning course highlighting workplace violence and threats. The purpose was to provide employees with the appropriate tools for not only handling unpleasant and threatening situations, but also averting them using increased self-awareness. The result: www.sakervardag.nu – a pictorial course filled with films, exercises and interviews. A knowledge test concludes the training. The course is distributed using CleverLMS.
SharePoint course for editors
Need
Our client has hundreds of co-workers about to become editors of a new intranet based on Microsoft SharePoint. The prospective editors need to learn the structure of the intranet, what features there are and how to use them.
Solution
A web-based course of about 45 minutes introduces the new SharePoint-based intranet platform. The course includes animated overviews guiding the participants through the structure of the intranet, showing them where to place different types of information and illustrating the uses of the new features. The course also includes several instructional step-by-step videos explaining how to fill the intranet with content.
Work environment for supervisors
Need
Our client has hundreds of managers across the country that hold delegated work environment responsibilities. For managers to be able to accept these responsibilities, they need training on the Swedish Work Environment Act and information on what the delegated work environment responsibilities entail.
Solution
Together with our Client's person in charge of work environment issues, we developed an e-learning course introducing health and safety work from a broad perspective as well as clearly pointing out legal requirements and managerial responsibilities. The training consists of a mixture of theoretical briefings and knowledge tests and ends with a final examination. The course is distributed using CleverLMS.
E-learning to support organizational changes
Need
Our client, owned cooperatively by the companies of a certain industry, has developed a new organization and a new system for industry-wide operations. Thousands of people all across the country need information on the changes as well as hands-on instructions supporting the new approach.
Solution
In a short space of time, we developed a web-based course together with the client's subject matter experts. The course introduces the changes in a clear and accessible way, describes the new way of work and contains hands-on instructions helping employees to succeed. We also included an interactive step-by-step user guide explaining how to navigate the industry-wide web portal.
E-learning to support the paradigm shift in construction
Need
The construction industry is facing a paradigm shift. Traditional drawings and CAD models are being replaced by intelligent models and virtual construction, altogether called BIM. Our client needs to give all employees a common foundation of knowledge regarding the ongoing changes.
Solution
In a 30-minute e-learning course, we introduce the concept of BIM. The introduction is rhetorically constructed and starts with a historical overview: How has the industry evolved so far, and where are we headed? What is required of us now and in the future? Then the basics of BIM, from a technical perspective, are introduced. The course ends with the client's senior managers being interviewed about their thoughts on BIM and the future.
Here are some of the films from the course.
E-learning for subcontractors
Need
Our client is a public sector real estate company that subcontracts work to various tradesmen. Since the subcontractors sometimes have to enter tenants residences and business premises, it is very important that they act professionally and in accordance with the real estate company's code of conduct after all, they are there on behalf of the landlord and therefore represent the landlord when interacting with the tenant.
Solution
A 15-minute e-learning course highlights the importance of understanding the tenant's perspective. Through filmed interviews with tenants, we get to hear what they feel is important to bear in mind. Also, interviews with the real estate company's own service technicians tell us what is especially important in order to achieve good cooperation between them and the subcontractors.
Educating the owners using e-learning
Need
One of Sweden's largest forest industry companies needs to educate its owners about the benefits of its cooperative form of ownership and the economic benefits of investing in the company. Since the target group consists of thousands of people scattered all over the country, e-learning makes for a suitable form of education.
Solution
In an accessible and engaging way, our e-learning course explains how the company ownership model works. An animated 90-second film provides a comprehensive introduction and summary of the course contents. Next, the form of ownership, remunerations, payout models and more is explained step by step using animations and interactive exercises. The course is distributed using CleverLMS.
Safety training for emergency services
Need
Our client owns three large road tunnels in the Stockholm region and is therefore required to offer training to emergency services on the tunnel constructions, how the tunnels work and how to tackle fires or accidents in them. Since emergency service staff rarely have the time to attend instructor-led training, e-learning was the choice form of education.
Solution
In an e-learning course of about an hour, the three tunnels are introduced. The geographical locations and technical constructions are presented using 3D animations and films. Step by step, recommended strategies in case of fire or an accident in one of the tunnels are presented. The course is flexible and can be used for both self-studies and, for example, group briefings.
E-learning course on food hygiene for thousands of employees
Need
Our client has thousands of employees handling food throughout the country. Food regulations state that staff handling food must be trained in food hygiene – and that the course must be repeated on a regular basis.
Solution
A web-based course of about 45 minutes, meeting the requirements placed on food hygiene training, covers health hazards, kitchen routines and handling of food. Short films demonstrate how various operations are correctly carried out. The participant's skills are evaluated using a knowledge test at the end of the course. To be registered in CleverLMS as having passed the course, the participant must complete the test with no mistakes.
E-learning on the Cluster Munition Convention
Need
In preparation of Sweden's ratification of the Convention on Cluster Munitions, the Swedish Armed Forces was assigned the task of educating its entire staff about its consequences. Furthermore, all staff bound to practice with armed forces of other countries or take part in international operations – and who will therefore interact with countries that are not part of the coalition – need to know the rules for any given situation.
Solution
Using documentary films, factual texts, an interactive world map and a knowledge test, the introductory course presents the problems of cluster munitions as well as important parts of the treaty text. The advanced course presents just over ten specific and intricate questions about how the convention is applied out in the field, through interactive scenarios that can be used for self-study as well as for group discussions.
Property company strategy training
Need
A property company has a long-running strategic plan to remain the region's most profitable and attractive landlord. At this point in time, they needed help developing an interactive and flexible e-learning course on their strategy for the rest of the decade, for both property technicians and administrative staff.
Solution
The main theme of the course is a business-like approach in which the customer's perception of security, order and high standards is put first. Using filmed interviews with tenants, the focus is on the customer's perspective. Through reflective questions and specific interactive scenarios, the course participant is trained in applying the organization's core values.
E-learning for municipality employees
Need
A municipality needed a way to distribute knowledge to all its administration employees about the cooperative agreement and wage negotiation process. The purpose was to specify how and where employee involvement is channeled – from performance review and evaluation, via departmental meeting and local coordination group, to administrative board and central cooperation group.
Solution
Based on the cooperative agreement and the co-determination and work environment acts, CleverLearning developed the course script during a number of workshops where both employer and union representatives were present. We clarified the differences between formal and informal cooperation and explained what is discussed in which kind of meeting and dialogue.
Inspiring e-educators
Need
Learning Online in the Nordic Armed Forces is a project where the Nordic countries' military forces cooperate in encouraging their respective course developers and teachers to use the Internet to a higher extent when organizing collaborative learning as a viable alternative to classroom training. The project needed a way of reaching the target audiences via the Internet.
Solution
Working closely with the joint Nordic project group, CleverLearning developed seven short films about collaborative online learning. Three of the films serve as inspiration, demonstrating approaches and tools for organizing the training. The other four films document collaborative online learning in action at Swedish, Norwegian and Finnish units. The films are available on YouTube and Facebook.
Inspiring e-educators
Need
Our client, a municipality, needs to strengthen its internal brand among both new and existing employees. The project involves building a strong internal culture and creating an understanding of the values meant to permeate the organization, as well as increasing the understanding of the municipality's assignment, goal, vision and organization.
Solution
Working closely with our client, we created a clear description of the internal culture and how it affects each individual employee. From there, we developed an e-learning course of about 60 minutes giving new and existing employees a deeper and more concrete picture of the municipality's mission, organization and core values.
Developing the skills of thousands of officials
Need
Our client needs to develop the skills of thousands of officials' with regards to regulatory framework and work approach. In order to perform their duties successfully and correctly, the individual official needs to understand a complex context.
Solution
Working with the clients' subject experts during a number of workshops, we wrote scripts for two web-based courses. The courses are the first of three steps in a so-called blended learning-program. The second step is instructor-led training, and the third is an examination. The web-based courses consist of a mix of films, animations and interactive knowledge exercises.
Safety and work environment training by e-learning
Need
When a wild animal is hit by a car or a train, one of Sweden's approximately 7 000 tracking hunters is called in. Since roads and train tracks are dangerous work environments, our client – the Swedish Transport Administration – needed a training course informing the tracking hunters of the risks at hand and providing knowledge on what they can do to increase their own safety.
Solution
In cooperation with the Client's subject experts, we developed a course of about 60 minutes. It is available to the public on the Swedish Transport Administration's website. The course ends in a knowledge test, and anyone who passes it is awarded a certificate.
E-learning course on safety and work environment
Need
Since roads are a dangerous place to work, the thousands of people working on or near our roads need to learn about the risks at hand and what precautions they can take to minimize them.
Solution
In cooperation with our Client's subject experts, we developed a course of about 60 minutes that is available to the public on the Swedish Transport Administration's website. The final step of the course is a knowledge test, and anyone who passes it is awarded a certificate.
Safety training using e-learning
Need
Our client wants to develop the safety awareness of their entire staff. Since many of the employees work in stores where shoplifting, threats and robberies occur, the company needs a safety course on how to act in those types of situations as well as how to deal with fire, information security, internal crime and administrative losses.
Solution
Working closely with the Client's security department, we created an engaging e-learning course containing interviews, testimonies, surveillance footage, exercises and a final exam. The contents of the course are adjusted to the employee's position, and the course is taken annually in order to keep the knowledge up to date.
Industry orientation program using e-learning
Need
Our client, a national trade association, needed a quality-assured and broad orientation program for all industry stakeholders – elected politicians, municipal officials, technical staff and contractors.
Solution
CleverLearning first did a pilot study to identify the knowledge needs of the target groups concerned. Based on the pilot study, we developed an e-learning course providing a broad picture of the industry and its players and activities.
Using e-learning to reach schoolchildren
Need
Our client wants to raise awareness among schoolchildren about the environmental effects of consumption and waste disposal. Another objective is increasing young people's understanding of the fact that their actions affect the environment and teaching them how to dispose of their waste.
Solution
Working closely with the client, we created an interactive website targeting both schoolchildren and their teachers. The site contains knowledge and attitude exercises as well as a teacher's guide, including lesson tips. Check it out at www.sopskolan.se.
E-learning for dog co-owners
Need
The Swedish Armed Forces breed German Shepherds in order to obtain capable service dogs. At eight weeks, the puppies are placed with co-owners all around Sweden. The purpose is for the dogs to spend their first year and a half in a safe and positive environment. The Swedish Armed Forces want the co-owners to go through a quality-assured training program to make sure the dogs' early lives are as good and similar as possible.
Solution
We developed a comprehensive e-learning course. It combines videos and factual texts demonstrating, informing and giving tips about the dog's needs, upbringing and health as well as what the Armed Forces expect from both dog and co-owner. The course was SCORM-compliant and installed in the Armed Forces' LMS.
Employee language training
Need
A governmental agency needs a preparatory course in phonetics, grammar and pragmatics for employees about to start studying languages.
Solution
We developed a comprehensive course containing explanations of terms, plenty of interactive exercises and a final exam. The course was SCORM-compliant and installed in the client's LMS.
Induction program for sales staff
Need
Our client, a major food industry supplier, needed to ensure their induction program for new sales staff was quality-assured. Many of the employees are seasonal staff, and our client wants to get them started quickly.
Solution
A 45 minute e-learning course gives new sales staff a general introduction to the products, the market and elements of day-to-day work out in the field. This way, everyone gets the same start and can be more efficient when going with a more experienced salesman on client visits, which is the next step.
The course was installed in CleverLMS.
Timesheet training for managers
Need
Changes in a collective agreement had consequences for our client, who has hundreds of managers all over Sweden. Timesheets that are incorrectly completed cause unnecessary costs for the organization.
Solution
We developed an interactive training course explaining the background of the changes as well as their consequences. The course also includes hands-on information about timesheets, both online and on paper. The participants' study results are reported to CleverLMS, which means the client can produce statistical reports.
Influencing attitudes
Need
The client, a governmental agency, wanted to influence parts of a target group who often had a conservative and unfoundedly negative attitude towards the use of new technology.
Solution
To generate interest and commitment in the partially critical target group, we took their critical attitude seriously but put the arguments in their proper contexts. That way, we managed to reach the target group through the use of creative and playful e-learning, without losing technical credibility.
"Outstanding!" was the client's verdict.
Financial concepts explained through web-based training
Need
In our client's organization, there are around thirty large economic associations run by elected members. Within these associations, different financial concepts are constantly being discussed. Since the elected members are laymen when it comes to finance, our client wanted to offer them basic training in order for them to gain enough knowledge to participate in the discussions.
Solution
Working with the associations' subject experts, we developed a basic course for our client in just a month. It consists of an animated feed introducing the concepts and putting them into context. To illustrate, members share how their investments are used, transformed and generating profit. The client can monitor the course usage in CleverLMS.
Streamlining using Lean
Need
Our client is dedicatedly working to streamline their business. As part of that effort, a concept by the name of "Lean" has popped up. But what does it really mean? And how do you get everybody on board?
Solution
We were given the task to learn about Lean, write a script and develop an interactive informative material about it. This resulted in an interactive film of about 30 minutes, to be used both individually and in groups as part of our client's efforts to improve their business. So what is Lean? Well, Lean is a way of thinking that helps systematically streamline and develop a business. It is a philosophy as well as a culture, an approach and a tool.
Blended Learning for elected members
Need
The client is Sweden's largest business owner organization and has some 8 000 elected members. Approximately 1 000 of them are newly elected each year. Previously, these new members have gone through instructor-led training, which has been very costly.
Solution
We developed an e-learning course that the elected member can take straight away. Our solution consists of a web-based documentary with interactive exercises mixed in. Since the member takes this course, thereby learning basic facts, the client has been able to reduce classroom time. The instructor-led time can instead be used for more complex discussions. The result is registered in CleverLMS, which has been integrated with the client's administrative system.
Professionalism and the Public Procurement Act
Need
The client is one of Sweden's largest procurement organizations, making procurement decisions worth billions of kronor each year. The client needed to establish an understanding of the importance of the Public Procurement Act in a quality-assured and professional way.
Solution
We developed an e-learning course on how to apply the PPA in a professional manner, targeting the client's purchasers and project managers. The course also identifies any needs there may be for further training in adjacent fields, and suggests suitable courses.
Web-based induction program for study circle leaders
Need
One of Sweden's largest study circle associations wanted to make sure their new induction program for study circle leaders was quality-assured, so that all new leaders receive the same information. They also wanted to strengthen their brand and the sense of fellowship.
Solution
The new study circle leader is guided through the program by fun animated characters designed to illustrate the wide age span, the different geographical positions and the numerous subjects of interest within the target group, thereby creating a sense of identification. The characters discuss the work approach of the study circle, leadership and learning. The course ends in a knowledge test ensuring that the governmental requirements for a mandatory introductory course have been met.
Training for municipality officials
Need
Our client is a governmental agency, responsible for managing one of Sweden's so called main databases. The agency needed a way of offering comprehensive training on database context and management, as well as an introduction to the governing documents of the database.
Solution
Working with users, client representatives and subject experts, we analyzed the field of knowledge. Identifying the educational needs from a sender as well as a receiver perspective, we defined the goals of the training course and developed it based on them.
Product and process training
Need
To reduce the number of support inquiries and to ensure that all resellers know their way around both the products and the sales and ordering process, our client needed to train thousands of their resellers.
Solution
Using animated process descriptions, interactive exercises and videotaped lectures, the participants are given efficient explanations and exercises regarding the products and the process. This saves our client and their resellers time as well as money.
Computer system training - intranet
Need
Our client is a corporate group with 2 500 employees. The group's intranet, which is based on a combination of EPiServer and SharePoint, serves as the main channel of communication. The client needed a training course explaining the functions and views of the intranet so that the employees always had a user guide available - and they needed it fast.
Solution
In just a month from order date to delivery, we developed a computer system course for our client. We had an actor introduce and explain the functions of the intranet on film, and we placed animated sequences of the most common work tasks in the system views for step-by-step demonstrations of how to perform them.
Corporate group orientation
Need
The client is a corporate group with seven subsidiary companies, all of which do very different things. To encourage collaboration and synergies, the client needs to provide all new employees with quality-assured information about the different businesses.
Solution
We developed an e-learning course of about an hour, informing the employee of the subsidiary companies, their shared history etcetera. At the end of each chapter, there are interactive exercises. The final step of the course is an exam, and the participants' results are reported to CleverLMS.
Influencing attitudes and increasing knowledge in an entire industry
Need
Our client wants to influence attitudes long-term and increase work environment knowledge - in an entire industry.
Solution
Working with the client's subject experts as well as representatives from the industry concerned, we developed an e-learning course of about 2 hours. To break down some of the resistance displayed by the target group towards the subject, we chose a humorous take and focused on making learning fun. The course consists of a mix of films, dialogues and scenarios. It is available to the public at bättrevardag.nu.
Product range training for resellers
Need
Our client is a company selling products through thousands of resellers, who needs increased knowledge about the products and how to sell them. The client wants more of the resellers' employees to go through the product range training.
Solution
CleverLearning developed a web-based course of about two hours, in which each product is presented. The course consists of a mix of videos, multimedia and interactive exercises.
Educating EPiServer-editors through e-learning
Need
How do you teach your co-workers to use the publishing tool EPiServer in order to keep the company intranet active and up to date?
Solution
E-learning makes it possible to quickly and efficiently train a geographically dispersed target group. For this client, we developed a course of about 60 minutes, teaching the basics of EPiServer while at the same time motivating and inspiring the participants. Since the course can be used both as an introduction to the tool and a quick reference guide, help is always available.
E-learning induction program
Need
The client wanted to offer new employees an induction program from their very first day of work.
Solution
CleverLearning developed a web-based induction program welcoming the new employee. In an efficient yet easygoing way, the participant is introduced to the business concept, the company organization and culture, products and safety.
New EU standards presented through e-learning
Need
Our client asked for a web-based course on new EU standards. They also needed a system for monitoring the course participants.
Solution
We wrote the script working closely with the client's subject experts. The course was developed in Flash and consists of a mix of animated lectures, reading parts and simulations. The course ends in an exam and the result is reported to an administrative system, which we also developed.
Contact us for more information or a free quote!
CleverLearning AB
CleverLearning is an e-learning agency that produces e-learning courses on behalf of companies, authorities and non-profit organizations.
USEFUL LINKS
CONTACT INFORMATION
Box 12208
SE 102 25 Stockholm
SWEDEN
08 612 74 10
+46 8 612 74 10